Being in business isn't easy. Trying to onboard new clients and getting them on the pathway to success is difficult work.
And, the challenge goes well beyond merely creating great services and products and supporting them with tremendous excellence.
It would be great if that was enough, but the truth is it's not going to keep your customers from being frustrated.
Even if you do everything right in your business from start to finish, you're still going to have customers who are frustrated and disappointed.
It's sad, but true. Yet it also presents a surprising opportunity.
Join Michael as he shares the gold mine of customer frustration.
