From restoring tools to asking the customer.

Jamie has been busy restoring a plane that was originally made in Germany and they chat about the importance of doing some research around the items you buy. He is also thinking of doing some carving on it and making it bespoke.

This reminds Gill of a 'team building' day she went on many years ago and the lesson she has always remembered about how important it is to ask your potential customers what they want and like. Too often companies do what they think will work with their customers.