Today's episode is a wonderful look at organizational culture, performative risk management, that is risk management theatre, ways to quickly assess a healthy culture, and much more.
My guest is the brilliant Dr. Roger Miles.
For those of you who don't know him, Roger researches and engages with many kinds of organisations about how people perceive risk and make decisions under uncertainty. He has worked on, studied, and advised organizations about ethics, culture, psychology, and risk, decision-making under stress, and many more areas.
He is the author of Conduct Risk Management: Using a Behavioral Approach to Protect Your Board and Financial Services.
Conduct risk simply means the risk of people behaving badly.
He's also the lead author of Culture Audit in Financial Services.
And this conversation came about, because of an interaction I had with Roger about performative risk management – that is, stuff that happens only for show, not because it's actually helpful. And we talk about that, and it turns out that there is a long history of it.
However, there is so much more in this wonderful episode, which covers everything from
authoritarianism, unethical contracts, abstracts, codes of practice, AI, cognitive diversity, and a lot more.
Show notes:
Conduct Risk Management: Using a Behavioral Approach to Protect Your Board and Financial Services
Culture Audit in Financial Services.
Mission Improbable by Lee Clarke
States of Denial by Stanley Cohen
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