#5 Dave Kellogg, former Service Cloud GM at Salesforce (2024 relaunch episode)

Dave Kellogg is former Service Cloud GM at Salesforce and currently EiR at Balderton Capital. Dave shares about his time at Salesforce and structuring tech teams, including engineering ratios one can follow.

Dave Kellogg is former Service Cloud GM at Salesforce and currently EiR at Balderton Capital. He is an angel investor of Alation, was advisor of Tableau Software, and current advisor of Pigment, amongst others.

https://www.linkedin.com/in/margaux-wehr-12789870/
https://www.linkedin.com/in/louis-abraham/

As key highlights, Dave talks about his background GM of Service Cloud of Salesforce (0'00); what made Salesforce successful (11'15), how tech teams were structured (13'00); detailed Salesforce tech team ratios (17'20), key painpoints in structuring tech teams (23'45), French vs US teams (35'00) + going global.

Margaux gives her parallel perspective of team structures at Amazon, and Louis his perspective on AI teams and ratios (20'30)