Invincible Brand with Melissa Agnes
TCIP #006 – The Art of the Apology with Patrice Cloutier
Released: Jul 13, 2014
Welcome to episode #006 of The Crisis Intelligence Podcast, with Melissa Agnes and Patrice Cloutier A true apology is a very powerful thing. Especially in a crisis. It can literally mean the difference between surviving the crisis with your reputation and bottom line intact, and millions of dollars in loss of annual revenue (or your [...]
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TCIP #006 – The Art of the Apology with Patrice Cloutier: A true apology is a very powerful thing. Especially in a crisis. It can literally mean the difference between surviving the crisis with your reputation and bottom line intact, and millions of dollars in loss of annual revenue (or your equivalent). P[...]
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