If you thought that Jeff Kosciejew learned about being a great Scrum Master from his software industry experience you’d be wrong. Jeff learned a lot about being a servant leader, and a champion for a high-performance culture in his days as a Bank Manager. He shares his story of how his Scrum-like principles and values helped him create a superior Bank experience for his customers. He details how he was able to build a self-organizing team in his Bank branch and how he learned to be a servant leader. It’s all about people, people! :)
