In this episode, Bruce Lee, of Bruce Lee Productivity Resources, will help you design a clinic experience to support the best possible patient experience that can be provided. This 30-minute Practice Management Nugget will give you practical information on:
The key questions patients are asked on how to improve your practice; The latest ideas in patient engagement; What makes a satisfied patient; How you can address the key ingredients in your medical clinic.Bruce Lee
Bruce Lee Productivity Resources
Email: bruceleespeaker@shaw.ca
Website: www.bruceleespeaker.com
Download the Learning Resource Guide
For more information on this podcast and for additional resources, see our blog post here: http://informationmanagers.ca/7-moments-of-truth-in-patient-clinic-satisfaction/
