From: Appreciating skills to increasing your fees.

How far would you travel to see a professional you trusted? Jamie has broken a tooth and doesn't trust the dentists local to him but has located his old dentist and is happy to travel to herknowing how skillful she is. 

Jamie and Gill chat about skills and how good it is when someone you are teaching reaches a certain skill level or as a learner you feel you reach a certain level and ready to move on. Jamie is creating a 'pathway' for his students so that when they reach a certain level they can decide which direction they want to go in next. Gill talks about running her willow course and how when learning something new you really get to appreciate the skill involved and often that changes your view of what the price should be, which is usually higher! When you are buying something it isn't just that product or teaching hour you're paying for but all the hours of practice that were involved for the teacher / trainer to become so skilled. 

Jamie has been asked to repair a writing box and made the customer fully aware of how he charges and potential time frame. The customer was fully onboard with the cost and adament he wanted Jamie to do it no mattter how long it took. Gill and Jamie chat about how, when a sole trader and in certain professions, there is a tendency to keep prices stable and not to increase fees in line with rising costs espeically for longstanding clients particularly if you know they are struggling to make ends meet already - but everyone has increased bills to pay. Jamie has decided to tell his students that there will be a yearly increase but if they can't afford it to talk to him.