Steven D'Souza is the Founder and Director of Deeper Learning.He is an international educator and the author of two books,Brilliant Networking and Not Knowing. Today, he discusses aleader's relationship with uncertainty and the unknown. He alsodives into how companies can embrace the concept of 'not knowing'and how to teach your staff to be more curious and engaged with theunknown. Find out more about this fascinating subject by listeningin.
03:55 - Uncertainty has a physical impact as well as anemotional impact of feeling threaten. 04:00 - We are afraid to feel the unknown. 04:08 - However, the unknown is not the same asuncertainty. 04:30 - There are many different ways to react to theunknown. 06:40 - It's impossible for leaders to have all theanswers. 07:45 - In the book, Steven discusses the dangers of knowledge,the dangers of thinking we, in fact, do know 08:00 - Why did nobody predict the global financial crisis?People did predict it, but people were over conf 09:05 - We all have limits to what we know. 09:40 - How do companies embrace this idea of 'notknowing'? 13:00 - Successful leadership is making space for others tohelp contribute. 15:20 - Things are not as simple or clear cut as we like tobelieve. 17:35 - When an organization is facing the unknown, it can bean incredibly terrifying place. 21:45 - A lot of innovation happens at the individual level.Steven shares an example. 22:20 - Not knowing can be a blessing sometimes. 24:25 - People who are deep in their industry recognize thelimits of their knowledge. 26:55 - Speak to somebody who doesn't have any knowledge ofyour field and see if you can describe it simply 28:25 - Is there a way to teach others on your team to be morecurious? 30:40 - Steven talks about his first book, BrilliantNetworking. 32:25 - What advice would Steven give his 25-year-oldself?FULL SHOW NOTES: http://innovationecosystem.com/steven-dsouza/