Chris Voss is author of the national best-seller Never Split The Difference, international keynote speaker, negotiation consultant, and award-winning business school professor. After 24 years as a lead FBI hostage negotiator, Chris founded The Black Swan Group, a firm that solves business communication problems with hostage negotiation strategies.
“Fear is going to get in your way, and that’s part of being a human being, self doubts, that’s going to hold you back, that’s going to stop you from pulling the trigger on different things at different times and not being aggressive enough or forward thinking enough but you don’t want to do it stupidly, you got to be prepared to adjust and deviate and adapt and I’m relatively cautious in how we’re going after things because I’m worried about the kind of impact it’s going to have on the people that work for me”…[Listen for More]
To Listen or to Get the Show Notes go to http://wp.me/p6Tf4b-44y
