Customer service is one of the best marketing tools around. James, Nic and Sarah are joined by an expert in the area — the founder of Dime Customer Service, Chris Smoje.
On My Desk
Nic recommended Jo Saunders book Get Good or Get Off. Sarah’s recommendation was a blog post by Lush Digital’s copy editor, Wendy Wood, called 10 frequently ignored grammar rules you need to know. Chris’s recommendation was Flipboard. James’ recommendation was a post on LinkedIn by Jeff Stibel called 5 ways to give your brain a break right now.Brand Newsroom is a podcast for anyone who has a say in how companies are communicating — covering marketing, content marketing, public relations, media, branding and advertising.
