Nancy Friedman, is one of the country’s most well-known experts on communications and customer service. President of Telephone Doctor Inc. in St. Louis, Missouri, MO, USA, she helps companies communicate better with their customers. A popular speaker at franchise and corporate meetings, Nancy says, “More business is lost due to poor service and poor treatment than poor product.”
“Go for it, don’t let anybody talk you in or out of it, if you’ve got something that you want to do, research it to the point that you can say this is a good idea, sometimes people over think things and they talk themselves into it or out of it and it’s not that that’s a good idea or bad idea but the over thinkers personally drive me crazy”…[Listen for More]
To Listen or to Get the Show Notes go to http://wp.me/p6Tf4b-4yC
