Today’s show is focused on discussing key concepts and differences between the document control and change control processes within Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, CEO of Solabs.
Ericka’s guest this week is Gretchen Dixson, Solabs Senior Product Specialist. Gretchen has been with the company for about 2 years now. Her main role is to be a head trainer, which includes: building training material and delivering training sessions for upcoming and current clients. She’s also actively involved in the sales and marketing team by building and maintaining meaningful demo environments and providing product demonstrations.
In this episode, Gretchen explains what the document control process consists of, the main differences between it and a typical change control, how the document control process monitors the need for training on a change to a document, how a document control process can be initiated from a higher level process, and more.
Key Takeaways:
[:23] About today’s episode.
[1:17] Ericka introduces their guest for this week, Gretchen Dixson.
[2:42] Gretchen explains what the document control process consists of, and the main differences between it and a typical change control.
[8:27] How the document control process monitors the need for training on a change to a document.
[11:14] Is the document control process a standard process? How is it offered? Can it be customized? Are there different options for change control?
[14:11] How a document control process can be initiated from a higher level process and how it is managed.
[15:37] A typical example of a change control process and how the flow works.
[18:21] Ericka’s tips for optimal document control and change control processes.
[19:31] Philippe’s thoughts on this feature and what users can come to expect for future Solabs releases.
[22:00] If you would like to learn more, visit: docs.solabs.com for guides that cover various training section topics. To get in contact with Ericka, email her at: Ericka.Podcast@Solabs.com.
[23:11] About next week’s episode.
Mentioned in this Episode:
