Team conflict, and what a Scrum Master can do to detect and resolve it | Massimiliano Fattorusso

When a team is starting down the conflict path there are signs we can detect early enough to help them. In this episode we talk about the signals of conflict, and when the conflict starts to become to big to solve without management intervention.

Conflict is one of the ways in which teams destroy themselves, listen in to learn about what you can do to avoid, or resolve conflict.

In Radical Candor by Kim Scott, Massimiliano found something that changed his view on how to provide feedback. One takeaway was: “it’s crucial that the person getting the feedback knows that I want the best for them”. Do you care for the people you give feedback to?

About Massimiliano Fattorusso

Massimiliano has a strong interest in agile methodologies and lean principles. He is keen on sharing lessons learned as a speaker at international and local conferences. Empathy, creativity and drive to innovate is part of his identity. Massimiliano is not afraid of addressing the uncomfortable truth, that’s how he helps bring teams forward.

You can link with Massimiliano Fattorusso on LinkedIn and connect with Massimiliano Fattorusso on Twitter.