Learn about why some customers should get better service than others, the keys to employee learning and development, and how you can use packaging to make a great first impression.
Bite-Sized Delight From the Episode:
• How levels of service can differ depending on how “frequently” you are a customer.
• How to maximize life long learning across your employee base.
• How memorable packaging can make a lasting and powerful first impression.
Are You Looking for Things We Referenced?
• Sitel Group - Ten Learning and Development Trends for 2019
• Fatsnax
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!